• The Southern Sun Hotels web site will explicitly ask when we need information that personally identifies you or allows us to contact you ("Personal Information"). Generally this information is requested when; making reservations, joining the Frequent Guest Programme, registering for site usage, requesting a particular service, sending feedback, or entering a competition. Where possible, we will provide you with the means to make sure that your Personal Information is correct and current.
• Southern Sun Hotels will use your Personal Information to operate the sites, provide services, and to inform you of new features, services, and products.
• If we intend to use Personal Information for a secondary use, Southern Sun Hotels will provide you with the ability to decline this service.
• The Southern Sun Hotels web site may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to: (a) comply with applicable law or with legal process served on Southern Sun Hotels or the site; (b) protect and defend the rights or property of Southern Sun Hotels or this site;, and (c) act under exigent circumstances to protect the personal safety of users of Southern Sun Hotels, the site, or the public.

If at any time you believe that we have not adhered to these principles, please notify us and we will use all commercially reasonable efforts to promptly determine and correct the problem.

You should also be aware that information and data is automatically collected through the standard operation of the internet servers and through the use of "cookies." "Cookies" are small text files a web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature, however, you should note that cookies may be necessary to provide you with certain features (e.g. customized delivery of information) available on the website.